馬賽卡奴比埃爾大街美居酒店 (Hôtel Mercure Marseille Canebière Vieux-Port)

非常棒的酒店！安全且舒適！地段非常好位於主街！離火車站步行就能到！另外一側延伸至海灣港口。不得不説這個城市非常熱鬧而且多元。 因為當時忘記買了早餐就去吃了…然後服務生有問我入住的房間沒有早餐。但是她説不必擔心，當作她請我的法式早餐！之後前台的先生也説不必付款這個費用。這位法國姐姐真的太nice了！這家店非常友好。

Me and my wife booked a "Privilege Double Room" for 2 nights and when we checked in, the hotel staff Melanie at the checkin counter ( the manager i think) put us in a wrong room, to the Classic Double Room - this has a price difference of around 25 Euros per night. After further checking with another staff, they confirmed that they accidentally swapped our room with another guest, who is a friend of ours but with a completely separate booking on his own. The hotel staff Melanie then told us to switch the rooms ourselves, even though it was her mistake, and only assisted me with the luggages after we requested several times for the purpose of switching rooms. Here is the best part, they did bring our luggages to our friend's room but did not assist my friend's 4 luggages to his new room. So we had to do it ourselves - not the biggest issue but not quite the service we really expect from a relatively sizeable hotel chain, bear in mind that this specific hotel that I'm reviewing on claims to be a "4-star" hotel, not a hostel. With regards to the room, what we were expecting on the "Privelege Double Room" was that it comes with a balcony as shown in the photos online when we made the hotel reservation - that was the sole reason why we selected the privelege room over the classic room. When we got in the room, we found out that the balconies are locked for safety reasons and was told by the staff that there's only 1 room that has its own balcony access. So I felt like I've been scammed and wasted the extra money for nothing. Our toilet comes with a bath tub but no shower cabin, and there are no drainage holes in the toilet at all so when you have water overflowing from the tub or when you shower standing in the bath tub, it will result in a mini flood. Lastly, we had a few cups of the detox water offered at the reception area (those that are infused with lemon, mint and cucumber etc in a big jar), both me and my wife, my friend and his wife all had diarrhea shortly after, I also had to vomit once too. I'm not accusing this was 100% the hotel's doing / I'm not 100% certain it was the water, but the four of us went to a michelin starred restaurant before this, and had different dishes before returning to the hotel - this is when we consumed the "water". Good luck if you are staying at this hotel.

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位置很方便，酒店有門禁，比較安全，免費存行李。周圍簡易cafe店不多，加了早餐，非常驚艷。員工很有禮

Hôtel cosy, services et accueil au point. Chambre attribuée: grande désillusion en raison du bruit infernal. Mobilier disproportionné dans cette petite chambre par ailleurs charmante . Parties communes soignées, tableau déco de bon goût. Propreté irréprochable

Service is good, staff are always helpful. Good location; tram stop literally in front of the entrance, close to the port, the area behind the building it just seems a little bit sketchy. For breakfast, nothing special.

It was a great stay! The room and bathroom are clean. The staff is welcoming and friendly

房間寬敞，地段有點亂，周邊街道不敢出去逛，酒店沒有自己停車場，並且酒店門口沒有臨時停車位。自駕遊不推薦。酒店推薦的停車場有點遠，一個晚上收費30歐。

Very bad area around the hotel

Lots of noise during the night + feel a little unsafe walking around the area. Other than that all good.